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Defining SMS accounts

Updated on January 22, 2021

Pega Customer Decision Hub for Communications uses the Pega-provided Default account to manage outbound SMS messages triggered by a campaign .

  1. Define the following information for the outbound SMS account.
    • Account name
    • Host address
    • Host port
    • User ID
    • Password
    • Test number
    • Sender's number
    • Maximum connections
    • Restrict sending of action message to a specific time frame?
  2. Define the following advanced settings for the outbound SMS account.
    • Unit cost
    • Source TON
    • Source NPI
    • Response timeout in seconds
    • Max number of retries
    • Character encoding type
    • Reconnect on disconnect?
  3. If required, define the name and value of any additional SMPP properties for this account.

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