Pega Customer Decision Hub for Communications supports roles needed for corporate and field marketing operations.
This matrix describes each of the roles provided with Pega Customer Decision Hub for Communications, their default portal, and key dashboard capabilities:
|Analyst||Analysts create and manage marketing artifacts. They also configure, run, and monitor campaigns.||Pega Customer Decision Hub|
|Manager||Managers can perform operations on various marketing artifacts. They can launch new campaigns, configure parameters, and create new strategies and so on.||Pega Customer Decision Hub|
|Market:Admins||Administrators have access to system configuration features.||Dev Studio|
|1:1 Operations Manager Administrator||1:1 Operations Manager Administrator extends and defines the 1:1 Operations Manager application.||Dev Studio|