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Pega Customer Decision Hub for Communications roles

Updated on January 22, 2021

Pega Customer Decision Hub for Communications supports roles needed for corporate and field marketing operations.

This matrix describes each of the roles provided with Pega Customer Decision Hub for Communications, their default portal, and key dashboard capabilities:

RoleDescriptionDefault portal
AnalystAnalysts create and manage marketing artifacts. They also configure, run, and monitor campaigns.Pega Customer Decision Hub
ManagerManagers can perform operations on various marketing artifacts. They can launch new campaigns, configure parameters, and create new strategies and so on. Pega Customer Decision Hub
Market:AdminsAdministrators have access to system configuration features.Dev Studio
1:1 Operations Manager Administrator1:1 Operations Manager Administrator extends and defines the 1:1 Operations Manager application.Dev Studio

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