Skip to main content


         This documentation site is for previous versions. Visit our new documentation site for current releases.      
 

Upgrading from prior versions of Pega Customer Decision Hub for Communications

Updated on September 21, 2020

This section provides information for customers upgrading to Pega Customer Decision Hub for Communications 8.5 from a previous release.

Multiple Targeting Approaches option removed from engagement policies

In previous releases of Pega Customer Decision Hub for Communications, you could specify multiple targeting approaches when creating engagement policies. This option is deprecated and no longer available in Pega Customer Decision Hub for Communications 8.5. After upgrading to version 8.5, all multiple targeting approach changes will be removed from your Next-Best-Action Designer configuration.

Pega Deployment Manager upgrade

If you use Pega Deployment Manager, upgrading Pega Customer Decision Hub for Communications to version 8.5 will also upgrade Pega Deployment Manager to version 4.8. For more information, refer to Pega Deployment Manager 4.8 documentation.

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us