Building features
The implementation team enables or extends features to meet your business requirements.
Pega Customer Decision Hub Implementation Guide
To configure application features, review the topics in the following sections:
- Application data model
- Configuring channels
- Implementing the security model and organization structure
- Configuring access groups and roles
- Getting started with Next-Best-Action
- Implementing real-time containers
- Optional: Granting permission to configure ethical bias policies
- Optional: Configuring repository storage for marketing images
- Optional: Integrating Pega Customer Decision Hub with Adobe Experience Manager
- Implementing reporting
- Customized reports
- Optional: Implementing Paid Media Manager
- Optional: Training Adaptive Decision Manager for sales offers
- Optional: Running a marketing campaign for batch evaluation
- Optional: Enabling Marketing Operations
- Marketing assets configuration
- Enabling Pega Customer Decision Hub Marketing Campaign Edition
- Verifying the System Health page
- Testing a new application
Previous topic Optional: Implementing your Pega Customer Decision Hub application in a CRM configuration Next topic Application data model