Configuring the customer class
To successfully load customer data, a customer class must be configured.
Pega Customer Decision Hub Implementation Guide
The customer class represents the customer entity in Pega Customer Decision Hub. The base customer class is PegaMKT-Data-Customer, which is backed by
the MKT_CUSTOMER
table in the outbound marketing schema. Pega Customer Decision Hub utilizes the external mappings defined on the customer class to load up customer data.
- Creating your customer class
- Mapping a customer class to a database table
- Optional: Creating a class key property for an extended customer class
- Adding associated customer entities
- Setting the context for your customer class
- Extending and updating the CustomerSearchResultGrid section
- Extending and updating the MKTProfileHeaderSearchOverlay section
- Optimizing properties to speed up segment creation
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