Configuring the export process
To export the data associated with daily interactions into a Pega Cloud File Storage and use this data for additional analysis, configure a data flow that exports the interaction history data into a File data set.
Pega Customer Decision Hub Implementation Guide
- Create a file data set with a file path that leads to the location in which you
want to export the interaction files.For more information, see Creating a File data set record for files on repositories.
- Create a data flow with the data set that you want to export as the source and
the file data set that you created in step 1 as the destination.For more information, see Creating a data flow.
- Run the data flow.For more information, see Triggering the customer data ingestion process.
Result: The data flow run exports the files to the repository. The file names include a date and time stamp as configured in the data set. Additionally, a
.metafile is created that contains the metadata of each file saved to the repository, as in the following example:
<?xml version='1.0' encoding='UTF-8'?>
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