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Configuring the export process

Updated on August 3, 2022

To export the data associated with daily interactions into a Pega Cloud File Storage and use this data for additional analysis, configure a data flow that exports the interaction history data into a File data set.

Pega Customer Decision Hub Implementation Guide
  1. Create a file data set with a file path that leads to the location in which you want to export the interaction files.
  2. Create a data flow with the data set that you want to export as the source and the file data set that you created in step 1 as the destination.
    Sample data flow configuration
    Export data flow configuration window in Dev Studio. A source data set and a destination File data set are defined.
    For more information, see Creating a data flow.
  3. Run the data flow.
    Result: The data flow run exports the files to the repository. The file names include a date and time stamp as configured in the data set. Additionally, a .meta file is created that contains the metadata of each file saved to the repository, as in the following example:<?xml version='1.0' encoding='UTF-8'?><file> <name>records_2020-02-21_002003_00000.json</name> <size>28773955</size> <recordCount>11000</recordCount></file>
  • Previous topic Exporting customer data from Pega Customer Decision Hub
  • Next topic Production maintenance and monitoring

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