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Enabling the offline conversion job scheduler for Paid Media Manager

Updated on August 3, 2022

To enable Paid Media Manager to send data about offline conversions to CRM-based destination platforms, enable the OfflineConversionRTTrigger job scheduler.

Pega Customer Decision Hub Implementation Guide

The OfflineConversionRTTrigger job scheduler runs at specific intervals (by default, once every hour) and triggers the synchronization RealTimeOfflineConversionTriggerSync activity that sends conversion event data to a destination platform. The job scheduler is disabled by default. You must enable it to synchronize your offline conversion data.

  1. Log in as an operator with access to Admin Studio.
  2. In Admin Studio, click ResourcesJobs.
  3. Find and open the OfflineConversionRTTrigger job scheduler.
  4. Set the scheduler to Enabled.
  5. Save your changes.
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