Preparing for the implementation
To prepare the implementation environment and to create your application, complete the following preparation tasks:
Pega Customer Decision Hub Implementation Guide
- Creating your Pega Customer Decision Hub (CDH) application
- Creating operator accounts
- Updating the Manager field for your organization units
- Configuring Microsite settings
- Recommended: Materializing interaction history summaries
- Verifying installed rulesets
- Optional: Implementing your Pega Customer Decision Hub application in a CRM configuration
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