Set up your engagement channels, such as real-time containers to manage content on Web pages, email and SMS accounts, and push notifications.

1. Implementing real-time containers
2. Configuring channels
3. Enabling channels
4. Adding additional channels to Next-Best-Action Designer
5. Configuring additional channels for use with volume constraints
6. Optional: Configuring additional channels for use with contact policies
7. Defining real-time container triggers
8. Defining real-time event triggers
9. Configuring a recurring schedule for Next-Best-Action
10. Creating treatment eligibility criteria
11. Optional: Configuring repository storage for marketing images
12. Optional: Integrating Pega Customer Decision Hub with Adobe Experience Manager
13. Optional: Implementing Paid Media Manager
14. Implementing Pega Next-Best-Action Advisor