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Creating the overlay application for Pega 1:1 Operations Manager

Updated on August 3, 2022

Create an application overlay to hold the business-as-usual changes requested by business users through the Pega 1:1 Operations Manager.

Before you begin:
Note: Pega Customer Decision Hub automatically generates an overlay application with a name that starts with the letters RTC. You must create one additional overlay by using the Create New Application Overlay wizard. If you have already created an additional application overlay for Pega Customer Decision Hub, do not create a new overlay now.
  1. Log in to your Pega Customer Decision Hub implementation application as an operator with access to Dev Studio.
  2. Make sure that the application is pointing to your Pega Customer Decision Hub implementation application.
  3. Create an application overlay by using the Create New Application Overlay wizard.
    1. Click ConfigureDecisioningInfrastructureRevision ManagementApplication Overlays.
    2. Click New.
    3. Click Create.
    4. Enter a unique name for the overlay.
      For example: Use a format like <your organization> Business Changes, for example, U+ Business Changes. The application short name is automatically truncated, for example, to UBusiness. To edit the short name, click on it.
      Important: If you change the short name for the overlay, make sure to also change the Revision rule set name to the same value. For example, if you change the short name to BizChanges, you should also set the Revision rule set name to BizChanges.
    5. Optional: Change the revision rule set name.
    6. In the drop-down list, select your Pega 1:1 Operations Manager implementation application.
    7. Click Next.
    8. Click Next.
    9. Select a single rule that will be included in your overlay, for example, the decision data rule for a particular issue or group.
      Tip: Unlike with standard Revision Management, in Pega 1:1 Operations Manager, you do not need to manually add more than one rule to the overlay. The system will automatically add any other rule that you modify into the overlay application.
    10. Click Include for revision management.
    11. Click Next.
    12. Verify that all given details are correct, and then click Create.
    For more information about application overlays, see Creating application overlays.
    • Previous topic Creating the Pega 1:1 Operations Manager implementation application
    • Next topic Creating users in Pega 1:1 Operations Manager

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