Creating operator accounts in Pega 1:1 Operations Manager
Review the list of available user roles and access groups, and create operator accounts for your users.
While creating operator accounts, make sure to enable the Allow rule check out option on the Security tab of the operator account.
To learn about best practices for creating an organizational architecture for Pega Customer Decision Hub, see Business Agility in CDH: Organizational Architecture.
Pega 1:1 Operations Manager users
User roles | User tasks | Access groups | Default portal |
Administrator | Maintaining and administering the application after it is implemented | your Pega 1:1 Operations Manager overlay application:OpsMgrAdmin | Dev Studio |
Developer | Extending and customizing the Pega 1:1 Operations Manager implementation application | your Pega 1:1 Operations Manager extension application:OpsDeveloper | App Studio |
Manager / team lead / scrum master |
| your Pega 1:1 Operations Manager overlay application:TeamLead | Pega 1:1 Operations Manager portal |
Business user |
| your Pega 1:1 Operations Manager overlay application:BusinessUser | Pega 1:1 Operations Manager portal |
Next-Best-Action specialist | Making the changes required to implement the change request. | your Pega 1:1 Operations Manager overlay application:NBASpecialist | Pega 1:1 Operations Manager portal |
Next-Best-Action designer | Modifying the Next-Best-Action configuration. | your Pega 1:1 Operations Manager overlay application:StrategyDesigner | Pega Customer Decision Hub portal |
Revision manager | Making changes for any decisioning rule or artifact by using the Pega Platform Revision Management feature. | your Pega 1:1 Operations Manager overlay application:RevisionManager | Pega Customer Decision Hub portal |
Fast track revision manager | Working on and resolving fast track change requests. | your Pega 1:1 Operations Manager overlay application:FastTrackRevisionManager | Pega Customer Decision Hub portal |
Fast track strategy designer | Amending or creating business rules as part of a fast track change request. | your Pega 1:1 Operations Manager overlay application:FastTrackStrategyDesigner | Pega Customer Decision Hub portal |
Previous topic Template access groups and roles Next topic Updating the Manager field for your organization units