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Creating treatments for additional channels

Updated on May 30, 2022

After creating the new channel in Next-Best-Action Designer, you can configure treatments for that channel.

  1. In the Customer Decision Hub portal, click Content Treatments.
  2. Click CreateOther.
  3. In the Channel list, select the new channel that you created.
  4. Fill out all other fields required to configure the treatment.
What to do next: For more information about treatments, see Defining treatments for actions.
  • Previous topic Adding additional channels to Next-Best-Action Designer
  • Next topic Configuring additional channels for use with volume constraints

Tags

Pega Customer Decision Hub 8.7 Decision Management

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