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Selecting a repository for exported interactions and decisions

Updated on May 30, 2022
Note: Perform this procedure if you did not select the decision repository when running the Pega Customer Decision Hub setup wizard or if you want to change the repository.

Select a repository for exported interactions and decisions. When you select the repository, the system creates and updates the required export data flows and data sets, and starts exporting interactions. Optionally, you can enable the export of decision results.

You can use the exported interactions and decisions for analysis in the Customer Profile Viewer and external business intelligence (BI) tools, as well as for auditing.

Before you begin: If a suitable repository was not added to your system during installation, add a repository for exported interactions and decisions. For more information, see Creating a repository.Note: If your application is deployed in a Pega Cloud services environment, Pega Cloud File Storage is preconfigured for you as a default repository. The name of this repository in your application is pegacloudfilestorage. You can select this repository or a different one as your decision repository.
  1. In the navigation pane of App Studio, click SettingsApplication.
  2. On the Configuration tab, in the Data export location section, select the repository for storing exported interactions and decisions.
  3. Click Save.
    Repository selection in the application settings
    The pega cloud file storage repository is selected as the data export location.
Result: The system creates and updates the following rules:
  • The WriteDataToInteractionFiles data flow and the InteractionFiles data set that are used to export the interaction files to the repository.
  • The WriteDataToDecisionFiles data flow and the DecisionFiles data set that are used to export the decision files to the repository.

The export of interactions starts (this option is enabled by default). The export of decision results is disabled.

    Tags

    Pega Customer Decision Hub 8.7 Decision Management

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