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Next-Best-Action Designer enhancements

Updated on May 13, 2021

Improving the performance of your Next-Best-Action strategy by using globally optimized strategies

Starting in version 8.6, Pega Customer Decision Hub combines the versatility of Next-Best-Action Designer with strategy performance enhancements provided by using globally optimized strategies (GOS). Decrease the run time and memory usage of executing the Next-Best-Action strategy in batch or real time scenarios by using the globally optimized strategies generated by Next Best Action Designer.

GOS is supported by Pega Customer Decision Hub's standard business change management process. GOS rules are automatically included in relevant revision packages.

For more information, see Understanding the Next-Best-Action strategy framework.

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