Pega Customer Decision Hub 8.6 enhancements
Pega Customer Decision Hub 8.6 includes the product enhancements that are described in this section.
- Next-Best-Action Designer enhancements
- Value Finder enhancements
- Customer Journeys enhancements
- Easier customer record management in Customer Profile Designer (early preview)
- Communications and financial services applications merged with Pega Customer Decision Hub
- Components for faster industry-specific implementations and upgrades of Pega Customer Decision Hub
- Pega 1:1 Operations Manager enhancements
- Pega Next-Best-Action Advisor displays agent KPIs
- Context switching within the strategy form
- Scenario Planner enhancements
- Decision Data Store as action state storage on Pega Cloud
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