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Configuring the Actions for Self-Optimizing Campaigns

Updated on August 4, 2022

The Actions section for Self-Optimizing Campaigns allows you to select the outbound channel and actions to be used in this campaign.

Pega Customer Decision Hub
  1. In the Actions section, click Configure.
  2. In the Configure actions pane, select the outbound channel. Actions will be filtered based on the selected channel. Currently Self-Optimizing campaigns only allow a single channel.
  3. Click Configure to select the actions. See Using a configuration modal window for details on using the Configure actions window.
  • Previous topic Configuring the Audience for Self-Optimizing Campaigns
  • Next topic Configuring the Outcome Optimization for Self-Optimizing Campaigns

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