Defining real-time container triggers
Real-time containers manage content in real-time channels. Adding a real-time container as a trigger enables it to be called by an external channel. When a container is loaded, for example, when an individual views an ad for an action in a predefined placement on the web channel, it triggers the next best action. For more information, see Managing content in real-time channels with real-time containers.
Pega Customer Decision Hub
- Define a real-time container. For more information, see Managing content in real-time channels with real-time containers.
- In the Channels tab of the Next-Best-Action Designer, click Edit, and then in the section, click Configure icon.
- Select the real-time container that you want to add as a trigger and click .
Adding a real-time container as trigger 
- In the Business structure level list, associate the container
with the business issue and group.
- Click Submit.
- Click Save.
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