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Seed Lists

Updated on August 4, 2022

A Seed List is a collection of artificial entities (also called “seeds”) that can be used to test, monitor, and validate various aspects of the processing infrastructure. For example, such a list can be used to test the timeliness and reliability of processes being handled by a third party.

Pega Customer Decision Hub

Each seed represents a make-believe customer and all applicable customer attributes can be specified for a seed. Multiple lists, each containing their own seed data, can be created and managed within the application. These lists can be used to test the following capabilities:

  • Campaign execution
  • Action execution
  • Personalized email delivery
  • Personalized SMS delivery

Each of these modes of testing is explained in the chapter pertaining to the entity being tested (e.g. campaigns, actions, etc.).

Seed Lists are listed under the Seed Lists landing page, which is accessible in the Pega Customer Decision Hub portal via: CampaignsSeed Lists.

Note: If you do not see the Campaign menu in the Pega Customer Decision Hub, enable the Marketing Campaign Edition.

If you do not enable the Marketing Campaign Edition, you can access the Seed List landing page from the Action's Test tab, Test Message tab in Email treatment and Test Message tab in SMS treatment.

The following actions are available on the Seed Lists landing page:

  • Create – Create a new Seed List. See Creating a new Seed List.
  • Refresh icon – Reload the Seed List grid
  • Help – View context-sensitive help
  • Close icon – Close the landing page
  • Previous topic Defining an exclusion list of customers who opted out of receiving notifications
  • Next topic Seed List Management

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