Using segments in strategies
Pega Customer Decision Hub Strategies can use Segments to filter results directly in the Strategy itself. To do this, add a Segment Filter shape to the Strategy canvas and configure its properties to reference a Segment you created. For more information about Segments, see Segments.
Pega Customer Decision Hub
- To add a Segment Filter shape, in the Strategy canvas, right-click anywhere in the canvas, and then click .
- Right-click the Segment Filter shape, and then click Properties.
- In the Segment Filter Properties window, in the field, select a Segment which you want to use to filter Strategy results.
- Click Submit.
- Connect the Segment Filter shape to other shapes as appropriate. For example, the
following Strategy uses Segment Filter shapes to provide data to a Decision Tree
shape:
Previous topic Configuring Pega Customer Decision Hub strategies Next topic Using contact policies in strategies