Skip to main content

         This documentation site is for previous versions. Visit our new documentation site for current releases.      

Using segments in strategies

Updated on August 4, 2022

Pega Customer Decision Hub Strategies can use Segments to filter results directly in the Strategy itself. To do this, add a Segment Filter shape to the Strategy canvas and configure its properties to reference a Segment you created. For more information about Segments, see Segments.

Pega Customer Decision Hub
  1. To add a Segment Filter shape, in the Strategy canvas, right-click anywhere in the canvas, and then click ArbitrationSegment Filter.
  2. Right-click the Segment Filter shape, and then click Properties.
  3. In the Segment Filter Properties window, in the Filter ConditionSegment rule field, select a Segment which you want to use to filter Strategy results.
  4. Click Submit.
  5. Connect the Segment Filter shape to other shapes as appropriate. For example, the following Strategy uses Segment Filter shapes to provide data to a Decision Tree shape:

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us