Skip to main content

         This documentation site is for previous versions. Visit our new documentation site for current releases.      

Configuring eligibilities

Updated on August 4, 2022

When configuring analytics-driven targeting approaches for Strategies, or business issue nodes in Next-Best-Action Designer, you can use Proposition Filter rules to specify eligibility criteria for the selected actions.

Pega Customer Decision Hub
The eligibility conditions you specify in Next-Best-Action Designer are applied to the targeting approach. They can be overridden on the Eligibility tab for individual actions.

In the Eligibilities section, select on of the following options:

  • Click Add criteria to define new eligibility conditions by using a condition builder. After you save the configuration, Pega Customer Decision Hub generates When rules and Proposition Filters according to the specified criteria. For more information, see Configuring engagement policies for actions.
  • Click ActionsAdd action-specific eligibilities to add an action to the list that does not currently have eligibility conditions. After you add an action, you can open it and add specific eligibilities. For more information, see Configuring engagement policies for actions.
  • ClickActionsUse existing eligibilities to add an existing Proposition Filter.
What to do next:

Refer to Pega Platform documentation for more details on Proposition Filter rules.

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us