When configuring analytics-driven targeting approaches for Strategies, or business issue nodes in Next-Best-Action Designer, you can use Proposition Filter rules to specify eligibility criteria for the selected actions.
In the Eligibilities section, select on of the following options:
- Click Add criteria to define new eligibility conditions by using a condition builder. After you save the configuration, Pega Customer Decision Hub generates When rules and Proposition Filters according to the specified criteria. For more information, see Configuring engagement policies for actions.
- Click Configuring engagement policies for actions. to add an action to the list that does not currently have eligibility conditions. After you add an action, you can open it and add specific eligibilities. For more information, see
- Click to add an existing Proposition Filter.