Skip to main content

         This documentation site is for previous versions. Visit our new documentation site for current releases.      

Creating strategies

Updated on August 4, 2022

You can create new Strategies from the Strategies landing page in the Pega Customer Decision Hub portal.

Pega Customer Decision Hub
  1. Click IntelligenceStrategies.
  2. Click Create.
  3. Select the Strategy creation mode:
    • If you want Pega Customer Decision Hub to guide you through the Strategy creation, select Guide me through it. For more information, see Using the Strategy Builder. The Strategy Builder allows you to create Strategies for the primary customer context in your application.
      Note: Use this option for retail banking strategies in Pega Customer Decision Hub.
    • If you want to create the Strategy manually, select Start with new canvas. For more information, see Creating Strategies Manually. Manual Strategy creation allows you to create Strategies for all customer contexts in your application.

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us