Exporting data from the production environment manually
In configurations without Deployment Manager, after collecting the sample data, trigger the simulation data export case type in the production environment.
- In your production environment, in the navigation panel of Dev Studio, click .
- In the Edit case type work area, click Save and
A simulation data export case is initiated to export the sample customer data, ADM data, and interaction history data.
- Monitor the new case at regular intervals until all the data is exported, as in
the following example:
- Optional: When the case is resolved, check what records were exported by clicking the Audit tab, and then analyzing the list of instances.
In your Business Operations environment, import the production data. For more information, see Importing sampled data into the simulation environment manually.
To view the main process outline for this tutorial, see Configuring the system for running simulations of decision strategies.
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