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Next-Best-Action Designer metadata

Updated on August 4, 2022

The configuration information managed by the Next-Best-Action Designer interface is stored in a set of decision data rules (DDRs). The strategy framework references the RealtimeControl sub-strategy and pulls in the appropriate DDR based on the strategy.

Pega Customer Decision Hub
These DDRs should not be updated directly because they are managed by Next-Best-Action Designer. If you use the Revision Management functionality, these DDR rules are automatically packaged as part of the change request.

Realtime Controls strategy

When referencing this sub-strategy, an individual DDR may be specified as a single component within the strategy to avoid retrieval of unneeded controls.

The RealtimeControls strategy

Many of the settings are in the form of key / value pairs using the properties below:

The key, or name of the setting.
The value of the setting.

You can obtain individual setting values by using a Filter shape based on the SettingName property.

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