Performance
This section provides an overview of how the action is performing across the following three metrics:
Pega Customer Decision Hub
- Volume - Total number of times this action has been made
- Impression rate - Ratio (expressed as a percentage) of the number of times this action has been opened (i.e. impressions) to the volume of the action
- Conversion rate - Ratio (expressed as a percentage) of the number of times this action has been accepted to the volume of the action
A sample performance summary is shown below.
![](https://docs-previous.pega.com/sites/default/files/drupal/dita/out/2291/strategic-apps-user-guide/Content/PegaMarketing/Resources/Images/Offers/offer_details_performance.png)
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