Wrapping up an Outbound Campaign
Once an Outbound Campaign has finished running, the user can perform one of the following actions:
Edit – This action allows the user to update Outbound Campaign details and enter actual values for data collected and other pertinent information about the Outbound Campaign and its outcome.
Wrap-Up – This action allows the user to complete the Outbound Campaign and is available in the Actions menu. The user must select a value for the Outbound Campaign ’s outcome and can enter an outcome note as well.
Upon completion of this action, the Outbound Campaign moves to the Completed stage.
Previous topic Making changes to a running campaign Next topic Rescheduling an Outbound Campaign