The system supports three modes of outbound action bundling. These modes are henceforth referred to as bundle types.

• Fixed Bundle - This bundle type should be used when customers must purchase the bundle in its entirety (all members). In this mode, the parent flow is the only flow that is processed. All of the recorded response (Interaction History, Adaptive Decision Manager, and Visual Business Director responses) are recorded for the parent bundle and all of its members. Any response will progress the parent flow.
• Flexible Bundle - This bundle type should be used when customers can purchase the entire bundle or can pick individual members to purchase. In this mode, the parent flow is used as a container for distributing communication about the collection of offerings. A response to an individual offering will only start that member's flow. Any recorded response in the member flow will record information for the member action and the parent action. Responding directly to the parent bundle action will trigger all member actions that haven't been started.
• Grouped actions - This bundle type should be used when the user has a selection of actions they wish to communicate together to the customer. The individual actions themselves may not have any correlation to each other. In this mode, the parent flow is used as a container for distributing communication about the collection of offerings. A response to an individual offering will only start that member's flow. However, any recorded response in the member flow will only record information for the member action.

The differences in the behaviors of the three bundle types are summarized in the table below: