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Apply Priority Thresholds strategy

Updated on September 15, 2022

This strategy imports priority thresholds from the Priority Thresholds DDR and matches them to Actions by Direction, Channel, All Issues, Issue and All Groups, or Group and All Actions. More specific threshold definitions take precedence over less specific ones, that is, a threshold set at the group level will override one set at the issue level.

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The DDR Direction may be Inbound, Outbound or blank for either.

The DDR Channel may be blank for all channels, but if any specific channels are defined, then ALL channels must be defined, since blank channels will be ignored.

Actions or treatments with priority less than or equal to the threshold will be excluded from the output.

Apply Priority Thresholds strategy

For a detailed description of the logic, refer to the annotations on the strategy.

Note: Test mode logic has been included to retain any filtered actions when executed in test mode.

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