Basic Action Attributes
Basic action attributes are available for every action and are categorized into the following sections:
Pega Customer Decision Hub
- Details
The following table describes the data fields contained in the Details section:
- Next-Best-Action configuration
The following table describes the data fields contained in the Next-Best-Action configuration section:
- Availability
Options in the Availability section determine if an action is active (enabled) or inactive (disabled). The next-best-action strategy framework selects an active action but filters out an inactive action.
- Financials
The following table describes the data fields contained in the Financials section:
- Expected Outcomes
The following table describes the data fields contained in the Expected outcomes section:
Previous topic Creating actions Next topic Details