Skip to main content


         This documentation site is for previous versions. Visit our new documentation site for current releases.      
 

Configuring overall prioritization

Updated on September 15, 2022

The overall prioritization configuration of a Strategy determines the order in which actions are made to a customer. You must specify the overall prioritization if you configured multiple targeting approaches or if an analytics-driven approach includes more than one business group.

Pega Customer Decision Hub
  • You can configure overall prioritization in the same way as a group or issue-level prioritization. For more information, see Configuring Prioritization.
  • Previous topic Arbitrating over targeting approaches
  • Next topic Configuring the Action Prioritization Strategy objective

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us