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Managing microsite subscriptions

Updated on September 15, 2022

Pega Customer Decision Hub provides an out-of-the-box sample implementation of a Microsite that manages a customer’s subscription preferences. This is labeled the Subscription Microsite and its implementation class is PegaMKT-Work-Microsite-Subscription.

Pega Customer Decision Hub
Note: Starting in Pega Customer Decision Hub version 8.7, this functionality is considered deprecated and may be removed in future versions of the product. For more information, see Updating from previous versions of Pega Customer Decision Hub.

This Microsite is associated as a Case Type on the shipped sample application. To use this Microsite with a different application, administrators must add it as a Case Type to the desired application.

The shipped implementation provides a basic infrastructure for supporting customer unsubscribes and management of subscription preferences. As such, custom implementations are expected to extend the provided functionality and integrate the saved preference data into their marketing processes (such as handling customer unsubscribes).

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