Pega Customer Decision Hub dynamic system settings
Pega Customer Decision Hub uses dynamic system settings to manage various configurable items. Most of these settings are owned by the PegaMKT-Engine and PegaMKT-Install rulesets. In addition, some settings are owned by the PegaMKT-Install, PegaMKT-Portal, and PegaMKT-PushNotification rulesets. Administrators can edit these settings to modify the behavior of various elements.
Pega Customer Decision Hub
The following tables contain descriptions of these settings, divided according to the setting purpose. The tables contains the setting name, ruleset, and description.
Installation
Dynamic System Settings in the PegaMKT-Install ruleset are typically set during application installation or setup. They are listed here for reference only.
| Setting name | Owning ruleset | Description |
| MKTBuildID | PegaMKT-Install | The build from which this instance of Pega Customer Decision Hub was created. |
| MTKCurrentVersion | PegaMKT-Install | The ruleset version which you currently have installed. |
| MKTApplicationLabel | PegaMKT-Install | The application label visible in the portals. |
| MKTApplicationName | PegaMKT-Install | The application name. |
| MKTOrgName | PegaMKT-Install | The organization name. |
| MKTOrgLabel | PegaMKT-Install | An optional short description for the organization. |
| MKTAdminUserEmail | PegaMKT-Install | The email of the admin user. |
| MKTAdminUserName | PegaMKT-Install | The name of the admin user. |
| MKTAdminUserId | PegaMKT-Install | The ID of the admin user. |
| MKTTestOpsPassword | PegaMKT-Install | Password for the test user. |
| MKTUnitLabel | PegaMKT-Install | An optional short description for the unit. |
| MKTDivLabel | PegaMKT-Install | An optional short description for the division. |
| MKTDivName | PegaMKT-Install | The division name. |
| MKTUnitName | PegaMKT-Install | The unit name. |
| MKTWorkGroupManager | PegaMKT-Install | The ID of the work group manager. |
| MKTBuiltOnApp | PegaMKT-Install | The application on which your application is built. |
| MKTDescription | PegaMKT-Install | The application description. |
Implementation
The following table lists the dynamic system settings that are set during application implementation:
| Setting name | Owning ruleset | Description |
| CPDecisionInteractionTimeToLive | PegaMKT-Engine | Determines how long the loaded responses and decision results remain available in the Customer Profile Viewer. By default, the data is retained for three days. The value of this setting is in seconds. |
Update
| Setting name | Owning ruleset | Description |
| MKTStagingUpgrade0802 | PegaMKT-Engine | Used in the OutboundMaster agent in ProcessOutboundStaging to determine whether the seamless update for outbound staging has successfully happened. |
| UpgradeSuccessful | PegaMKT-Engine | Initially set to false when installed. Successful run of update scripts will set this to true. |
CRM implementation
| Setting name | Owning ruleset | Description |
| ConnectMKTURL | PegaMKT-Integration | For implementations of the Pega CRM suite, this is the URL where Pega Customer Decision Hub is deployed. Configure this setting on a remote Event Strategy Manager environment when integrating with events. For more information, see Responding to real-time customer engagement with real-time event triggers. |
Basic configuration
| Setting name | Owning ruleset | Description |
| MarketingOperations | PegaMKT-Engine | If set to true, the Approval action is available for campaigns. The default value of this setting is true. |
Adaptive learning
| Setting name | Owning ruleset | Description |
| ADMShortTimeoutForDelayedLearning | PegaMKT-Engine | Duration in seconds to store results for adaptive learning. This setting is used for Real-Time Container scenarios. The default value of this setting is 86400 (1 day). |
| ADMTimeoutForDelayedLearning | PegaMKT-Engine | Duration in seconds to store results for adaptive learning. The default value of this setting is 2592000 (30 days). |
| MKTOptimizationModelThreshold | PegaMKT-Engine | Threshold by which an adaptive model's performance is compared for a self-optimizing campaign. If the model's performance is below this threshold, offer assignment will be handled randomly. Otherwise, the model will be utilized alongside random assignment. The default value of this setting is 0.65. |
| decision/adm/modelExecutions/format | Pega-DecisionEngine | Determines the common inputs in pxDecisionResults to store predictor data. Set to multi-level-v1 by default to account for the multiple common inputs needed in a multilevel decision structure. can be set to single-level-v1 if multilevel decisioning is not in use. |
Campaign data flow
| Setting name | Owning ruleset | Description |
| MKTDDFProgressNewTimeout | PegaMKT-Engine | Timeout duration in seconds used internally to determine if data flow execution is stuck in the New state, that is, if execution did not start correctly. The default value of this setting is 60. |
| MKTDDFProgressRefreshInterval | PegaMKT-Engine | Refresh duration in seconds used internally to monitoring the progress of campaign execution data flows. The default value of this setting is 30. |
| MKTDDFProgressRefreshTimeout | PegaMKT-Engine | Timeout duration in seconds used internally to determine if data flow execution is stuck while processing a batch of records. The default value of this setting is 600 (10 minutes). |
| MKTDFRetryInterval | PegaMKT-Engine | Retry duration in minutes used internally to wait before checking data flow availability again if there is no room for more concurrent data flow runs. The default value of this setting is 30. |
| MKTDFNumRetries | PegaMKT-Engine | Maximum number of times a campaign run will attempt to execute its data flow before the run fails. The default value of this setting is 5. |
| MKTMaxAllowedBatchDFs | PegaMKT-Engine | Number of data flows which can run on batch-type nodes at the same time. The default value of this setting is 10. |
Channels
| Setting name | Owning ruleset | Description |
| IsReceiptDecodingRequired | PegaMKT-Engine | Specify whether SMS delivery receipts decoding is required when connecting to an SMSC. The default value of this setting is false. |
| MKTChannelQueueStatsFormat | PegaMKT-Engine | Configure the format of the log created by the MonitorChannelQueue agent. |
| MKTEmailPartitionCount | PegaMKT-Engine | Number of email table partitions. The default value of this setting is 99. |
| MKTOutboundEmailMaxBatchSize | PegaMKT-Engine | Maximum number of emails sent in one batch. The default value of this setting is 1000. |
| MKTOutboundEmailMinBatchSize | PegaMKT-Engine | Minimum number of emails sent in one batch. The default value of this setting is 250. |
| MKTOutboundSMSMaxBatchSize | PegaMKT-Engine | Maximum number of SMS messages sent in one batch. The default value of this setting is 1000. |
| MKTOutboundSMSMinBatchSize | PegaMKT-Engine | Minimum number of SMS messages sent in one batch. The default value of this setting is 250. |
| MKTPushPartitionCount | PegaMKT-Engine | Number of Push Notification table partitions. The default value of this setting is 5. |
| MKTSMSPartitionCount | PegaMKT-Engine | Number of SMS table partitions. The default value of this setting is 10. |
| MaxSMSResponseDeliveryReceiptPartition | PegaMKT-Engine | Maximum value for PartitionKey in the SMS Response Delivery Receipt table. The default value of this setting is 20. |
| SMSFailMaxNumberOfRetries | PegaMKT-Engine | Maximum number of times the SMS message should be re-sent if it fails. The default value of this setting is 3. |
| NumberOfPartitions | PegaMKT-Engine | Number of buckets used internally to divide Push Notification processing items. Each bucket can be picked up individually by a node where the Push Notification Processor agent is running. The default value of this setting is 5. |
| RequestorBatchSize | PegaMKT-Engine | Number of Push Notification items to process at a time. The Push Notification Processor agent retrieves items until this size is met (or all items have been retrieved) before processing them. The default value of this setting is 1000. |
Containers
| Setting name | Owning ruleset | Description |
| MKTEnableCustomerLookup | PegaMKT-Engine | Toggle the loading of customer data during container execution. The default value of this setting is true. |
| MKTEnableCustomerValidation | PegaMKT-Engine | Toggle validating if a customer exists in the database during container execution. The default value of this setting is false. |
| MKTEnableIdentityMatching | PegaMKT-Engine | Toggle customer identity matching for container services. The default value of this setting is true. |
Content repository
| Setting name | Owning ruleset | Description |
| MarketingImageAssets/AllowedFileSize | PegaMKT-Engine | Size limit in KB for the digital assets uploaded to the image library. The default value of this setting is 100. |
| MarketingImageAssets/BaseURL | PegaMKT-Engine | URL of the Content Delivery Network for digital assets. If you leave this setting blank, the images will be rendered directly from the Pega Web Service. |
| MarketingImageAssets/CustomBaseURL | PegaMKT-Engine | URL of the Content Delivery Network which you configured for digital assets. This setting overwrites the value of the setting MarketingImageAssets/BaseURL. |
| MarketingImageAssets/CustomRepositoryName | PegaMKT-Engine | Name of the repository rule which points to your S3 repository. This setting overwrites the value of the setting MarketingImageAssets/DefaultRepositoryName. |
| MarketingImageAssets/DefaultRepositoryName | PegaMKT-Engine | Name of the default repository rule. The default value of this setting is pegacloudfilestorage. |
| MarketingImageAssets/Folder | PegaMKT-Engine | Name of the folder where Pega Customer Decision Hub will store the image assets. This folder will be located inside the root folder defined in the repository rule. If you do not define a folder for the images, they will be stored directly in the repository root folder. The default value of this setting is pegamarketing/imagelibrary. |
| MarketingImageAssets/IsRepositoryStorageEnabled | PegaMKT-Engine | Set to true if you want Pega Customer Decision Hub to use repository storage for your image library. The default value of this setting is false. |
Export of interactions and decisions
| Setting name | Owning ruleset | Description |
| decision/writeToStream | Pega-DecisionEngine | Enables and disables decision results export. Starts and stops the WriteDataToDecisionFiles data flow. |
| interactionHistory/writeToStream | Pega-DecisionEngine | Enables and disables interactions export. Starts and stops the WriteDataToInteractionFiles data flow. |
| decision/decision_files/days_to_keep_data | Pega-DecisionEngine | Defines the retention period for storing exported decision results. |
| decision/interaction_files/days_to_keep_data | Pega-DecisionEngine | Defines the retention period for storing exported interactions. |
Microsites
| Setting name | Owning ruleset | Description |
| microsite/URL | PegaMKT-Engine | URL which the Microsite gadget uses when connecting to Pega Customer Decision Hub. The URL should point to an IAC servlet on the public node. The URL format is http://<hostname>:<port>/prweb/IAC. |
| microsite/applicationname | PegaMKT-Engine | Application name which the Microsite gadget uses when connecting to Pega Customer Decision Hub. By default, it is the name of the application associated with the access group on the PegaMKTMicrosite service package. |
| microsite/systemid | PegaMKT-Engine | System ID which the Microsite gadget uses when connecting to Pega Customer Decision Hub. By default, it is the system ID defined on the system which the URLs point to. |
| microsite/defaultclass | PegaMKT-Engine | If the Site parameter of the Microsite URL is not defined, this setting purpose is used instead. The default value of this setting is PegaMKT-Work-Microsite_NOSITENAMESPECIFIED_. |
| microsite/parameters/useridentifier | PegaMKT-Engine | The user which the Microsite gadget uses to authenticate itself with Pega Customer Decision Hub. |
| microsite/parameters/skinname | PegaMKT-Engine | Name of the skin used by the Microsite. |
Paid Media Manager
| Setting name | Owning ruleset | Description |
| paidmedia/syncService/GoogleAdsAudienceAsyncJobFailTime | PegaMKT-Engine | Time in hours for Google Audience sync jobs. If this is not set, the default value of this setting is 6 hours. |
| paidmedia/syncService/GoogleAdsConversionAsyncJobFailTime | PegaMKT-Engine | Time in hours for Google Conversion sync jobs. If this is not set, the default value of this setting is 48 hours. |
| dataflow/paidmedia/customerBatchSize | PegaMKT-Engine | Number of records processed during an paid outbound batch run. The default value of this setting is 2000. |
| paidmedia/ResponseWaitingTime | PegaMKT-Engine | Timeout period in seconds for offers in paid channels. If an individual does not respond to an offer within the specified time period, the system automatically records a negative response. The default value of this setting is 604800 (1 week). |
| paidmedia/adobe/api/authserver/url | PegaMKT-Engine | Auth Server URL for Adobe Audience Manager. The default value of this setting is https://api.demdex.com/oauth/token. |
| paidmedia/adobe/api/resourceserver/url | PegaMKT-Engine | Resource Server Base URL for Adobe Audience Manager. The default value of this setting is https://api.demdex.com:443/v1. |
| paidmedia/adobe/traitsegment/toplevel/folder/name | PegaMKT-Engine | Name of the top level segment and trait folder created under the parent folder in Adobe Audience Manager. The default value of this setting is Paid Audiences. |
| paidmedia/adobe/file/push/maxfilesizeinbytes | PegaMKT-Engine | Maximum size in bytes of synchronization files sent to Adobe Audience Manager. The default value of this setting is 1000000000. |
| paidmedia/adobe/file/push/retrycount | PegaMKT-Engine | Number of times Paid Media Manager automatically tries to resend the synchronization file to Adobe Audience Manager in case of any synchronization problems. The default value of this setting is 3. |
| paidmedia/adobe/file/directory/base | PegaMKT-Engine | Base directory where the Adobe Audience Manager file would be pushed by the data flow run. |
| paidmedia/adobe/file/push/dir/cleanup/staletimeinms | PegaMKT-Engine | Time in milliseconds during which the files are kept in the Adobe Audience Manager file directory. The default value of this setting is 691200000. |
| paidmedia/allNBAAudience/TimeToLive | PegaMKT-Engine | Defines how long the system stores a record in the All customers audience. Individuals who are not targeted for more than the number of days specified in this setting are removed from the audience and are available for anonymously targeted campaigns on Facebook, Google, LinkedIn, and Adobe Audience Manager. The default value of this setting is 1. |
| paidmedia/linkedin/WaitTimeInMillis | PegaMKT-Engine | LinkedIn wait time in milliseconds. The default value of this setting is 60000. |
| paidmedia/linkedin/api/resourceserver/url | PegaMKT-Engine | LinkedIn API resource server endpoint. The default value of this setting is https://api.linkedin.com/v2. |
Segments
| Setting name | Owning ruleset | Description |
| MKTSegCriteriaInsertRequestorCount | PegaMKT-Engine | Total number of child requestors that are used during the segment runtime. The default value of this setting is 1. |
| MKTSegCriteriaQueryTimeout | PegaMKT-Engine | Time in seconds for an insert operation to the Criteria query for segment runtime. The default value of this setting is 1200 (20 minutes). |
| MKTSegDeleteRepopulateQueryTimeout | PegaMKT-Engine | Meant for the ‘DELETE’ portion of query in segments. Different timeouts values are use to have a better control for customers. The default value of this setting is 1200 (20 minutes). |
| MKTSegDisplayPreAggregateCounts | PegaMKT-Engine | Used by segment In List criteria to determine if a second column should be displayed with counts for each distinct value. The default value of this setting is true. |
| MKTSegGroupByBothColumns | PegaMKT-Engine | Enables grouping by both keys for aggregate segment criteria. The default value of this setting is true. |
| MKTSegIgnoreCaseDefaultSetting | PegaMKT-Engine | Default value for the Ignore Case setting for String segment criteria. If true, the Ignore Case check box is selected by default. The default value of this setting is false. |
| MKTSegOracleDeleteHint | PegaMKT-Engine | Used to specify the DELETE hint used during segment runtime for Oracle DELETE statements. |
| MKTSegOracleInsertHint | PegaMKT-Engine | Used to specify the INSERT hint used during segment runtime for Oracle INSERT statements. |
| MKTSegOracleSelectHint | PegaMKT-Engine | Used to specify the SELECT hint used during segment runtime for Oracle SELECT statements. |
| MKTSegPartitionCount | PegaMKT-Engine | Number of segment table partitions. The default value of this setting is 99. |
| MKTSegRevalidateCustomers | PegaMKT-Engine | Specify whether or not segment groups should be validated against the customer table using an INTERSECT statement. Validating segment groups ensures that all customers in a segment still have a valid ID in the customer table, but may result in a longer segment runtime. The default value of this setting is false. |
| MKTSegmentRefreshInterval | PegaMKT-Engine | Refresh duration in seconds used internally for monitoring the progress of segment execution data flows. The default value of this setting is 10. |
| ProspectListImportRetries | PegaMKT-Engine | Maximum number of times the prospect import should run if it fails. The default value of this setting is 15. |
Other configuration
| Setting name | Owning ruleset | Description |
| HelpURI/MarketingHelp | PegaMKT-Engine | Defines the baseline URL for context-sensitive help links. These help links are available in various places in the application, for example, as Get Help links (in the Actions menu) or Learn more links. They provide content that is relevant to what the user is doing in the context of a specific landing page or window. The value of this DSS is https://community.pega.com/cdhhelp_vXX, where XX is the application version, for example, 88. Through a redirect mechanism that is external to the application, the baseline URL ensures that the help links always point to the right version of the content on the documentation site. |
| MKTConstraintAsGroup | PegaMKT-Engine | Specify if a customer constraint should be applied to your whole application. The default value of this setting is false. |
| MKTDefaultTemplateTextLength | PegaMKT-Engine | Default size of text columns created in Database Template tables. This value is only used for those properties which do not have maximum length specified. For individual cases, it is recommended to set the maximum length on the property rule rather than update this setting. The default value of this setting is 200. |
| MKTDefaultThreadCount | PegaMKT-Engine | The default thread count used for multi-requestor processing on a node where the topology has not been configured. The default value of this setting is 2. |
| MKTDeliveryMatchingMaximumTimeToLive | PegaMKT-Engine | Duration in seconds for an unmatched offer or batch table to delivery. The default value of this setting is 300. |
| MKTDistinctValuesMaxResults | PegaMKT-Engine | Maximum number of distinct values to retrieve. The default value of this setting is 500. |
| MKTFileDelimiter | PegaMKT-Engine | Character or characters used by file templates as delimiter. The default value of this setting is , (comma). |
| MKTFunnelAnalysisReportsDefault | PegaMKT-Engine | Default value of the Include funnel analysis reports setting for campaign distribution tests. If true, the Include funnel analysis reports check box is selected by default when starting a campaign distribution test. The default value of this setting is true. |
| MappingLicenseKey | PegaMKT-Engine | License key required for premium GeofenceMap capabilities. |
| StrategiesRequireReindex | PegaMKT-Engine | Flag to determine whether strategy rules which are shipped in PegaMKT-Engine should be re-indexed. Typically used by the PegaMKTStartupAgent to check whether missing index records require re-generation. The default value of this setting is false. |
| WaitAgentReQueueTime | PegaMKT-Engine | Duration in seconds used internally to re-queue wait agent processing if a campaign run table still has records that are in a pending state. The default value of this setting is 600 (10 minutes). |
| database/databases/ExternalMKTData/dataSource | PegaMKT-Engine | Name of the JNDI datasource, used when ExternalMKTData database rule is set to Use preferences mode. |
| MaxRecentsCount | PegaMKT-Portal | Number of items to show in the Recents pane in the portal. The default value of this setting is 10. |
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