Skip to main content

         This documentation site is for previous versions. Visit our new documentation site for current releases.      

Triggering an Event with the SOAP, HTTP and REST services

Updated on September 15, 2022

If the client calls are coming from outside the cluster that is running Pega Customer Decision Hub, you can use the SOAP, REST and HTTP services to trigger Events.

Pega Customer Decision Hub

Using the built-in SOAP and HTTP services

Pega Customer Decision Hub provides built-in support for triggering events with the SOAP and HTTP services.

Important: If you are planning to use the predefined SOAP or HTTP entry points in conjuction with the Event Stream service, you must create the following dynamic system setting to send the events to the Event Stream service:
  • Rule set - PegaMKT-Engine
  • Name - MKTKafkaEvents
  • Value - true

The following rules are available:


The following URL provides the WSDL for your application's Event handling SOAP Service: http://<host>:<port>/prweb/PRSOAPServlet/SOAP/PegaMKTDataMktEvent/Services?WSDL

The following is an example request triggering the AccountOpened Event, passing in the Customer's ID, their location (latitude/longitude), and information about the Event:

The following URL is an example request triggering the AccountOpened Event, passing in the Customer's ID, and information about the Event: http://<host>:<port>/prweb/PRHTTPService/PegaMKTDataMktEvent/Services/HandleMktEvents?EventName=AccountOpened&CustomerID=JR&EventType=Branch

Using a REST service

Pega Customer Decision Hub does not provide a built-in REST service to trigger events. However, you can define one in your rule set layer and configure it to write to the Stream data set, similar to how the HTTP or SOAP services do it. For an example, see the entry point activity HandleHTTPEvent under PegaMKT-Data-Event.

  • Previous topic Triggering a real-time event with the Event Stream service
  • Next topic Using a geofence to trigger a real-time event

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us