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Understanding channel errors and warnings

Updated on September 15, 2022

The following table explains the scenarios that contribute to the Channel Errors and Channel Warnings lists.

Pega Customer Decision Hub
Failure ScenarioUse Source link to…
Default outbound email account has not been configured.N/A
There are action email delivery errors.N/A
Outbound email account could not be validated.Open the email account's rule form and re-test the connection.
Outbound email account fails to connect.N/A
Outbound SMS account fails to connect.N/A
No default Push Notification app exists or default app has no defined variantsN/A
Default outbound SMS account has not been configured.N/A
Could not write to the template file. N/A
Inbound SMS account fails to connect.N/A

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