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Understanding configuration errors and warnings

Updated on September 15, 2022

The following table explains the scenarios that contribute to the Configuration Errors and Configuration Warnings lists.

Pega Customer Decision Hub
Failure ScenarioUse Source link to…
Public Link URL is not specified.Open the Resource URLs landing page. Administrators should set this URL if their application utilizes the Email channel.
The required mapping License Key for Google Maps is not specified.N/A
The specified default destination ruleset version is locked.Open the access group. Administrators should update instance to reference an unlocked ruleset version.
The selected customer Email property used to determine the recipient's email address does not have external mapping.Open the Customer class defined on the Application Settings page.
The selected prospect Email property used to determine the recipient's email address does not have external mapping.Open the Prospect class defined on the Application Settings page.
Outbound Default Data Source is not configured or doesn’t exist in the systemOpen the Configuration Settings landing page tab. Administrators should update the settings to point to a valid data source.
The Outbound Default Data Source fails to connect.N/A
The default destination ruleset for an access group is not specified.Open the access group. Administrators should set the Default destination ruleset to their application’s artifacts ruleset.
The default destination ruleset for an access group is not locked and no open versions exist for the ruleset. Open the ruleset. Administrators should add a new unlocked version and update the access group to reference this new version.

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