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Understanding Wait connectors

Updated on September 15, 2022

The wait connector emanates from shapes that have a waiting mechanism tied to them (wait-based shapes). This includes the following shapes:

Pega Customer Decision Hub
  • Send Email
  • Send SMS
  • Send Generic
  • Send Multiple Treatments
  • Push Notification
  • Wait

There are two types of the Wait connector – Continue and Wait Expired. Only one Wait connector can originate from a wait-based shape. If waiting is enabled for the shape, the Wait Expired connector is used; otherwise, the Continue connector is used. The appropriate Wait connector (Continue vs. Wait Expired) is automatically generated when you connect a wait-based shape to another shape.

Note: Since the system manages the Wait connectors, these should not be changed manually. If you wish to update the type of Wait connector originating from a shape, toggle the Wait field on the shape. If you delete the Wait connector by accident, simply draw a new connector coming out of the shape and the appropriate Wait connector will be recreated for you.

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Pega Customer Decision Hub 8.7 Decision Management

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