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Make Payment Microjourney

Updated on January 7, 2022

The Make Payment Microjourney™ enables customers to repay their bank liabilities quickly and conveniently. Customers can schedule a one-time payment with suggested amounts based on liability account data from an account of their choice, at a desired date.

Pega Customer Service for Financial Services Product Overview

The following figures show the Make Payment Microjourney workflow in the Web self-service channel, the Interaction Portal, and using Pega Chat.

Select payment amount example in the Web self-service portal
Select payment example using the web self-service portal
Select payment method example in the web self-service portal
Select payment method example in the web self-service portal
Select payment amount and method example in the Interaction Portal
Select payment amount and method example in the Interaction Portal
Select payment amount and method example using Pega Chat
Select payment amount and method example using Pega Chat

Tags

Pega Customer Service for Financial Services 8.7

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