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Payment Approval Microjourney

Updated on January 7, 2022

The Payment Approval Microjourney™ enables the escalation of potential fraud or other exception payments, review, and approval process using self-service, making it much more convenient for corporate clients and efficient for relationship managers.

Pega Customer Service for Financial Services Product Overview

The following figure shows the payment approval workflow using the Web self-service portal:

Approve payment example in the Web self-service portal
Approve payment example in the self-service portal

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