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Repossession Microjourney

Updated on January 7, 2022

The Repossession Microjourney™ helps banks to effectively manage the process with a series of account reviews and correspondences to ensure that the asset or collateral can be legally repossessed once the customer is confirmed to be unable to repay their loan.

Pega Customer Service for Financial Services Product Overview

The following figures show the Repossession Microjourney workflow in the Interaction Portal:

Initiate repossession example
Initiate repossession example in the Interaction Portal
Repossession details example
Repossession details example in the Interaction Portal

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