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Travel Notification Microjourney

Updated on January 7, 2022

The Travel Notification Microjourney™ enables customers to notify their bank of upcoming travel plans so that their account(s) will not be locked due to unusual transactions.

Pega Customer Service for Financial Services Product Overview

The following figures show the Travel Notification Microjourney workflow in the Web self-service channel and the Interaction Portal:

Collect travel details example in the Web self-service portal
Collect travel details example in the Web self-service portal
Collect travel details example in the Interaction portal
Collect travel details example in the Ineraction Portal

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