| Benefits Inquiries-Dental-Current Month | BenefitInquiriesByCurrentMonth | For the current month, the number of member eligibility inquiries on dental policies that are grouped by benefit. |
| Benefits Inquiries-Dental-Previous Month | BenefitInquiriesByPreviousMonth | For the previous month, the number of member eligibility inquiries on dental policies that are grouped by benefit. |
| Benefits Inquiries-Medical-Current Month | BenefitInquiriesByCurrentMonth | For the current month, the number of member eligibility inquiries on medical policies that are grouped by benefit. |
| Benefits Inquiries-Medical-Previous Month | BenefitInquiriesByPreviousMonth | For the previous month, the number of member eligibility inquiries on medical policies that are grouped by benefit. |
| Cases By Channel - Add Newborn - Current Month | ServiceCasesByChannelCurrentMonth | For the current month, the number of resolved Add Newborn cases that are grouped by channel. |
| Cases By Channel - Add Newborn - Previous Month | ServiceCasesByChannelPreviousMonth | For the previous month, the number of resolved Add Newborn cases that are grouped by channel. |
| Cases By Channel - Dispute Claim For Member - Current Month | ServiceCasesByChannelCurrentMonth | For the current month, the number of resolved Dispute Claim For Member cases that are grouped by channel. |
| Cases By Channel - Dispute Claim For Member - Previous Month | ServiceCasesByChannelPreviousMonth | For the previous month, the number of resolved Dispute Claim For Member cases that are grouped by channel. |
| Cases By Channel - Find Provider - Current Month | ServiceCasesByChannelCurrentMonth | For the current month, the number of resolved Find Provider cases that are grouped by channel. |
| Cases By Channel - Find Provider - Previous Month | ServiceCasesByChannelPreviousMonth | For the previous month, the number of resolved Find Provider cases that are grouped by channel. |
| Cases By Channel - Order ID Card - Current Month | ServiceCasesByChannelCurrentMonth | For the current month, the number of resolved Order ID Card cases that are grouped by channel. |
| Cases By Channel - Order ID Card - Previous Month | ServiceCasesByChannelPreviousMonth | For the previous month, the number of resolved Order ID Card cases that are grouped by channel. |
| Cases By Channel - Update Member Address - Current Month | ServiceCasesByChannelCurrentMonth | For the current month, the number of resolved Update Member Address cases that are grouped by channel. |
| Cases By Channel - Update Member Address - Previous Month | ServiceCasesByChannelPreviousMonth | For the previous month, the number of resolved Update Member Address cases that are grouped by channel. |
| Cases By Channel - Update PCP - Current Month | ServiceCasesByChannelCurrentMonth | For the current month, the number of resolved Update PCP cases that are grouped by channel. |
| Cases By Channel - Update PCP - Previous Month | ServiceCasesByChannelPreviousMonth | For the previous month, the number of resolved Update PCP cases that are grouped by channel. |
| Cases By Channel - Update Privacy Settings - Current Month | ServiceCasesByChannelCurrentMonth | For the current month, the number of resolved Update Privacy Settings cases that are grouped by channel. |
| Cases By Channel - Update Privacy Settings - Previous Month | ServiceCasesByChannelPreviousMonth | For the previous month, the number of resolved Update Privacy Settings cases that are grouped by channel. |
| Cases By Channel - View Benefits - Current Month | ServiceCasesByChannelCurrentMonth | For the current month, the number of resolved View Benefits cases that are grouped by channel. |
| Cases By Channel - View Benefits - Previous Month | ServiceCasesByChannelPreviousMonth | For the previous month, the number of resolved View Benefits cases that are grouped by channel. |
| Member Service Cases - Current Month | MemberServiceCasesCurrentMonth | For the current month, the number of member service cases that were resolved. |
| My Member Service Cases - Current Month | MyMemberServiceCases | For the current month, the number of member service cases that were opened by the operator and resolved. |
| Welcome Member Plan Extras response | WelcomeMemberPlanExtrasResponse | Displays the results of the Promote the planextras survey and provides insight to managers about the preferences of additional offerings of the plan by targeted new members. |
| Welcome Member Plan Extras respon | WelcomeMemberPlanExtrasResponse | Displays the results of the Review Tools survey and provides insight to managers about the number of new members who have received their ID cards. |
| Welcome Member Coverage Response | WelcomeMemberCoverageResponse | Displays the results of the Introduce Plan survey and provides insight to managers about existing health coverage of targeted new members. |
| Welcome Member Survey Completion | WelcomememberSurveyCompletion | Provides insight to managers about the number of targeted new members who completed the Welcome Member survey. |
