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Application stack

Updated on March 25, 2020

The following figure shows the Pega Customer Service application stack. Your application inherits features from each layer.

Pega Customer Service application stack
Pega Customer Service application stack

A new Pega Customer Service installation includes Pega Sales Automation, but Pega Sales Automation is enabled only if licensed. If you are using Pega Marketing, you must install that application separately.

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