Configure how your customers start a co-browsing session from your website: by clicking a support button, using a keyboard shortcut, or using a custom method.
- Log in to the Pega Co-Browse dashboard.
- Click the Customize tab.
- In the Display options section, select one of the
following activation modes to determine how customers request co-browsing from a
Button – The customer requests co-browsing by clicking a Support button on the left side of the webpage. This is the default mode.
Stealth – The customer requests co-browsing by pressing Ctrl+Enter.
For information about the API, see the Pega Co-Browse documentation on the Pega Co-Browse product page.