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Configure Pega Co-Browse

Updated on March 25, 2020

If you have a license to use Pega Co-Browse from Pega Customer Service, configure the co-browsing feature settings and add the required code to your webpages.

  1. Log in to the Pega Co-Browse dashboard
  2. Connect Pega Customer Service to the Pega Co-Browse server
  3. Enable your webpages for co-browsing
  4. Configure how your customers start co-browsing
  5. Test your Pega Co-Browse configuration
What to do next:

Configure these additional Pega Co-Browse features if required for your business.

Tags

Pega Customer Service 8.4

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