Skip to main content


         This documentation site is for previous versions. Visit our new documentation site for current releases.      
 

Configuring application settings

Updated on March 25, 2020

Pega Customer Service includes several categories of general settings that you review and configure to affect the behavior of the application and the experience of the end-users.

  • Previous topic Creating an implementation application without a framework application
  • Next topic Configure agent productivity settings

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us