You can set rating categories for reviews and surveys that are based on the total survey score calculated by the system.

Example: A score of less than 2 results in an overall rating of Needs Improvement while a score greater than 4 results in an overall rating of Exceeds Expectations.

1. In the navigation pane of Dev Studio, click App and then click PegaCA-WorkDecisionMap ValueCAGetOverallRating.
2. Click Save as, enter a map name, and save it to your ruleset.
3. On the Matrix tab, update the table to include the following items:
   1. Total Score — enter the evaluation criteria as (for example, < or <) and total score.
   2. Overall Rating — enter the text that you want to associate with the score.
   3. Default — enter the default text; surround the text by quotes.
4. Click Save.