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Configuring survey rating categories

Updated on March 25, 2020

You can set rating categories for reviews and surveys that are based on the total survey score calculated by the system.

Example: A score of less than 2 results in an overall rating of Needs Improvement while a score greater than 4 results in an overall rating of Exceeds Expectations.
  1. In the navigation pane of Dev Studio, click App and then click PegaCA-WorkDecisionMap ValueCAGetOverallRating.
  2. Click Save as, enter a map name, and save it to your ruleset.
  3. On the Matrix tab, update the table to include the following items:
    1. Total Score — enter the evaluation criteria as (for example, < or <) and total score.
    2. Overall Rating — enter the text that you want to associate with the score.
    3. Default — enter the default text; surround the text by quotes.
  4. Click Save.

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