Skip to main content


         This documentation site is for previous versions. Visit our new documentation site for current releases.      
 

Defining reporting requirements

Updated on March 25, 2020

Consider your reporting requirements early in the planning process. Before introducing a new report, answer these questions.

Before you begin: Plan your reporting needs ahead of time to give you more flexibility later on.
  • Does the report already exist? (For detailed information about the application-provided reports, see the Pega Customer Service reports).
  • Who needs the report?
  • When do they need the report?
  • What is the content of the report?
  • Why do they need the report?
  • Where will it be run? Will it be run in the Pega Customer Service application, or using another reporting tool and source?

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us