During a chat session, a customer service representative (CSR) can select a chat-enabled web page to share with a customer in order to guide them or point them to the information that they need. The customer receives a message asking for permission to redirect their web browser to the pushed page.

1. Define categories of pages to push as will be seen by the CSR. During a chat session, each category is presented to the CSR as a submenu from which they can select a web page.
2. Define a name that identifies each chat-enabled web page that a CSR can push during a chat session.
3. Define the URL of each chat-enabled web page that a CSR can push during a chat session.
4. To restrict the selection of this web page to customers with specific browser locales, identify the language of the web page. By default, a shared web page applies to all languages and locales.