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Enable drawing tools for co-browsing

Updated on March 25, 2020

To allow a CSR can mark up a webpage during a co-browsing session, enable the Scribble feature. When this feature is enabled, the CSR sees a Scribble menu on the co-browsing window.

  1. Log in to the Pega Co-Browse dashboard.
  2. Click the Customize tab.
  3. In the Scribble section, select Yes.
  4. Click Save.

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