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Enable your webpages for co-browsing

Updated on March 25, 2020

You can enable one or more webpages of your website to support co-browsing.

  1. Log in to the Pega Co-Browse dashboard.
  2. Click the Install tab, and then copy the JavaScript snippet displayed on that tab, including the <script> tags.

    The following example shows a snippet for US-based clients:

    <script type="text/javascript">
    (function() {
        window.fireflyAPI = {};
    fireflyAPI.token = 
    fireflyAPI.serverHostUrl = "";
        var script = document.createElement("script");
        script.type = "text/javascript";
        script.src = "";
        scrypt.async = true;
  3. Insert the copied JavaScript snippet into the <HEAD> tag of your webpage, and then refresh the webpage.
  • Previous topic Connect Pega Customer Service to the Pega Co-Browse server
  • Next topic Configure how your customers start co-browsing

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