Skip to main content

         This documentation site is for previous versions. Visit our new documentation site for current releases.      

Enabling the Transfer tool

Updated on March 25, 2020

To enable the voice and data transfer, ensure that you configure the telephony toolbar, and then select a mode (Full telephony, Simple telephony, or Simple telephony with agent state) with integrated voice data transfer option enabled. For more information, see the CTI server-specific guide available on Community.

  • Previous topic Configuring voice and data transfer for Pega Call
  • Next topic Enabling the Accept button on the Review Harness

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us